Customer Service

This image is of a beach on Boca Grande, Florida and the beautiful Gulf Of Mexico.

Out Of The Blue Sea Glass Jewelry is the oldest full time sea glass jewelry business in the world. All of our sea glass is authentic. We are renowned for originality, quality of sea glass, excellent craftsmanship and outstanding customer service. Lisl Armstrong has lectured at several sea glass festivals, wrote the foreword to the book "The Ultimate Guide to Sea Glass" and was one of the first board members elected to the board of the North American Sea Glass Association.

Every Piece Of Jewelry Will Arrive In A Ribboned Gift Box Ready For Gifting

Returns & Exchanges

I love making jewelry and it is very important to me that you are happy with your order. I am honored that returns/exchanges are few and far between. If for any reason you are not happy with your order please feel free to return it to us. Our return process is very simple. No questions will be asked and you will not be asked to give a reason. We must receive all jewelry in its original condition within 30 days of purchase. Once we receive your return we will refund you within 24 hours via your method of payment less shipping costs. If requesting an exchange please let us know as soon as possible so that we can hold the new item for you while waiting for your parcel to arrive. Exchanges are usually shipped within one business day. All exchanges are final. Please note with exchanges/refunds the shipping cost will be excluded. Please contact us or call our studio 941-474-3592 ( We are on Eastern Standard Time ) before sending your return/exchange so we can provide you with shipping instructions.

Shipping

Orders are processed and shipped within 24 hours. Our packages are sent Monday through Saturday via the U.S. Postal Service. We are a home based studio and offer USPS Priority Mail Shipping in our shopping cart. All orders ship USPS Priority Mail for a flat rate of $6.50. We can not ship internationally.

Sea Glass Authenticity Card

Every piece of jewelry we sell will arrive with a beautiful photo card of one of our photographs of sea glass, seashells or a beach scene. On the back of the card there is a statement that states that the sea glass is authentic which is followed by some information about sea glass. We have heard from customers who have framed them.